Scribendi Review

scribendi-desktop Review: What You Need to Know and MORE

Scribendi is a long-standing provider of editing and proofreading services on the Internet. It has been in existence since 1997, being one of the first service providers of this kind online.

The in-house and freelance editors of have helped thousands of clients with their academic assignments, manuscripts, and articles for publication. Since 2018, Scribendi also provides the tool — an artificial-intelligence-powered instrument augmenting the human editors’ effort and giving proofreading improvement suggestions.

So, what is Scribendi Inc.? Is the company worth your attention and money? We have conducted a thorough review of www Scribendi com upon an inquiry from our user, and here is the final verdict presented in this article.

Here we touch upon all aspects of high-quality service that distinguish star providers from mediocre ones.

Services Offered by Scribendi

The company provides only Scribendi editing and Scribendi proofreading services to clients.

However, its service range is still vast, with consideration of various clients’ needs and preferences. For instance, the company has ESL services for dissertation, academic writing, admission essay, and business work editing. This service is highly valuable for non-native speakers who don’t have a perfect command of English but want their writings to look more natural.

Next, Scribendi features academic editing and proofreading services for regular academic papers and dissertation manuscripts. Among other services, one should note the professional assistance to authors (manuscript critique, query package creation, and editing), business and corporate services (business plan editing, website editing, blog editing/proofreading), and some forms of assistance to students.

Those who need to check the quality of writing first can order a Scribendi editing test first.

Order Workflow

The registration process and placing an order is not as simple as it usually is with other academic providers. You first need to choose the service category you need and then browse through the list of services available on Scribendi. At that point, you still don’t see the list of services or prices as you’re offered to get a free sample of work that Scribendi will do for you or upload your document for the price estimation.scribendi order placement

The ordering process is also not that simple. You need to provide the document for editing and fill out any personal details before the assignment gets into work. Overall, such a tedious process of order registration and quote calculation may seem to be the sign of a reputable company treating every order with individual attention.

Yet, for students chronically lacking time and needing super-quick solutions, the process may seem like forever.

Pay and… Relax?

The payment gateways of Scribendi are secure and well-protected, which is essential in the modern world of hackers and online fraudsters. Scribendi accepts payments from all popular bank cards and some globally popular payment methods, such as Via, Mastercard, AmEx, JCB, UnionPay, and Discover. Information about the cost of services and payment methods.

scribendi payment options

However, one should note that there is no information about refunds on the website (at least we couldn’t find it, though we dug deep into all documents and policies published on it). So, if you’re a newcomer to the website and wish to secure yourself from subpar work, make sure to clarify the refund terms with the manager first.

Communication Channels

There are several ways to contact the support of Scribendi, including a hotline (a US phone number) and a live chat. The clients can also send a message via email, but the response times are much longer for this means of communication. Other ways to get in touch with Scribendi managers include using their social media pages or an office visit (for residents of Canada).

Scribendi Promotions

There is no Scribendi discount code available on the website, which Information about discounts, special deals, coupons, and promo codes.

We haven’t found any Scribendi coupon online either, which means that there is currently no way to receive a Scribendi discount. Clients with large-scale orders or returning customers can inquire about bulk/loyalty discounts directly from the managers.

Reddit on

There are several threats dedicated to Scribendi on Reddit.

Here is a couple of reviews from the thread suggesting that the service is good and reliable.

“Runs toward the higher end of medium in terms of cost, but they have fast turnaround. I have no idea about the actual quality of their work, though. I assume it varies across the board.”

“I used them about ten years ago, but not since. I found them to be pretty good, but the anonymous nature of the editors makes it hard to develop a relationship with any one editor.”

Each Scribendi review thus suggests that the service is dependable. Therefore, it may be used by those wishing to get the top quality of editing/proofreading and an in-depth look at their manuscript.

SM on

To date, there are only two reviews of Scribendi on Sitejabber, giving the website a cumulative rating of 2.5 stars out of 5. The accusations voiced by users include DMCA violation and copyright problems, which are grave accusations of professional non-compliance.

scribendi sitejabber

As for Trustpilot, Scribendi reviews are mostly positive, with the cumulative rating of 4.6 stars out of 5 given to the company. The number of reviews here approximates 300, suggesting that many clients use Scribendi and share their positive experiences with it.

Scribendi is also highly active on social media. It has accounts on Instagram, LinkedIn, Pinterest, Twitter, Facebook, and even YouTube, showing how serious and reputable the company is and its investments in content marketing and client outreach.

Current Openings for Writers

There is a permanent vacancy opening on the website in the section “careers.” Here you can see the conditions of working for Scribendi and the list of available Scribendi jobs. The company invites staff to occupy several in-house positions, looking for editors and proofreaders, compliance analysts, web developers, engineers, and marketing specialists.

Besides, the company is always open to welcome freelancers on board. All working conditions are laid out in detail on the website, with the HR contact [email protected] provided for job applications.

Scribendi Glassdoor reviews are also mostly positive, with freelance editors rating their work at the company higher than in-house employees do. However, with 4+ stars out of 5, Scribendi still seems a good place to work (in-house staff gave a 3-star rating overall).

General Pros/Cons

Based on our review, we have identified the following pros and cons of Scribendi.


  • Flawless track record for over 20 years.
  • A large team of in-house and freelance editors.
  • A professional approach to editing of various categories (personal, academic, business).


  • A tedious registration and order placement process.
  • High prices for editing.
  • Inability to request a refund.

Keep these issues in mind when placing the order. Your decision to choose this service should be based on the features you prioritize and whether they fall in the list of pros and cons for Scribendi.


Is It a Legally Operating Company?

Yes, the company is legal, and the Scribendi reputation is highly positive on the market. It has been working since 1997, which is quite a long track record for an academic provider. There is enough information about the company’s headquarters in Chatham, Ontario, and about Scribendi pay rates suggesting that authors are paid and treated well.

Overall, we didn’t find any serious Scribendi complaints from customers or employees.

Is It a Safe Website for Cooperation?

Yes, Scribendi is generally safe for cooperation, for both clients and editors. However, this conclusion comes with certain reservations. As the Sitejabber review revealed, Scribendi used to have some DMCA compliance problems and copyright issues, which are both overly sensitive issues for online academic writing providers.

As for the editors, in-house work for this company was rated lower than freelance work, mainly because of low pay rates and a poor work-life balance. So, both clients and editors wishing to work with Scribendi should take these points into account.

Are There Any Scam Accusations?

Searching the Internet far and wide, we haven’t found any mention that Scribendi ever cheated on its clients. Thus, we can issue a firm verdict — Scribendi is not a cheat or scam.

Cost of Services

It is pretty hard to determine the pricing policy of Scribendi per page as the price is calculated for the general word count of your manuscript. For instance, editing 5,000 words within 48 hours will cost you $174, meaning that one-page editing costs around $10. The price is very high for the editing service alone, given that many reliable, top-quality providers write papers from scratch for a sum a bit higher than this one.

However, it’s still a matter of choice, and if you prefer to use professional editors’ help, this price may be convenient for you.


The shortest deadline of script editing that Scribendi can handle is 24 hours. Thus, you can’t expect any lightning-speed order completion here. The editing process takes up to 5-6 weeks (it refers to documents exceeding 250,000 words).

Final Word on

Our overall verdict is that Scribendi is an excellent editing and proofreading services provider existing for 20+ years in the highly competitive academic writing market. It is headquartered in Canada and serves clients around the globe, with good quality of service and user-friendly terms provided to every customer.

However, some issues you need to consider include high pricing, a lack of refund policy, and some additional security concerns voiced by clients.